call the human brain is actually a network of five distinct sub-brains, each of which
evolved over millennia. Perhaps the most powerful of these brains is the one that is found
in the 40,000 neurons located in our heart. The recently-discovered
"heart-brain" is the subject of a new branch of science called neuro-cardiology.
The heart-brain has its own way of thinking that can best be described as
"wisdom." When we learn to make decisions from the heart, it literally causes
the other four sub-brains to come into alignment. When the five sub-brains are aligned, we
are confident, creative and stress-free.
Beyond the biology, it is vital to
understand the full range of human emotions and how they are stimulated. Emotions and
feelings are not the same thing. Emotions are basically physiological reactions; feelings
are our interpretations of those chemical and neural processes. Cultivating our emotional
intelligence means learning how to respond from the heart, rather than simply reacting to
an unexamined biological trigger.
In this workshop, we move through the
three levels of workplace engagement:
Emotionally Indifferent. At this
level, we train ourselves to disregard others feelings and limit our communications
to "facts" only.
Empathic. Through empathy we
learn to read the nonverbal signals of another person and therefore are able to correctly
identify their feeling states.
Compassionate. A compassionate
person not only recognizes the feelings of another, but is also moved to respond in some
way. Sometimes we confuse compassion with mere sentimentality and thus avoid it; but, in
fact, compassion is the glue of human relationships and is essential to the formation of
trust. Compassion is what keeps us human and connected to each other.
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